Terms of Service
These terms govern your use of Secure Escort, including requests, tracking, and communications. Please read them carefully.
By creating an account or submitting a request, you agree to comply with these terms. If you do not agree, please do not use the platform.
Questions about these terms? Visit our contact page.
Using the platform
- •You must provide accurate account and request information.
- •You are responsible for activity under your account.
- •You must comply with local laws and safety instructions.
Requests and service fulfillment
- •Requests are subject to guard availability and verification checks.
- •We may update status or ETA based on operational changes.
- •You agree to follow guard instructions during service.
Payments and cancellations
- •Fees are displayed before confirmation where applicable.
- •Cancellations may incur charges depending on timing.
- •Refunds are handled according to our support review process.
Safety and compliance
- •Harassment, abuse, or misuse of the service is prohibited.
- •We may suspend accounts to protect users and staff.
- •We cooperate with lawful requests where required.
Liability
- •We provide services on an "as available" basis and do not guarantee uninterrupted access.
- •We are not responsible for delays caused by external factors.
- •Our total liability is limited to fees paid for the service.
Updates to these terms
- •We may update terms to reflect service changes or legal requirements.
- •Material updates will be communicated through the platform.
Need help?
Reach our support team at support@secureescort.com.