Privacy Policy
Your privacy matters. This policy explains how Secure Escort collects, uses, and protects your information across requests, tracking, and support interactions.
By using Secure Escort, you agree to the practices described here. We update this policy periodically to reflect new services or legal requirements.
For questions, reach out at support@secureescort.com or visit our contact page.
Information we collect
- •Account details such as name, email, phone number, and role selection.
- •Request details including pickup/dropoff, schedule, and service type.
- •Tracking events, status updates, and guard assignment activity.
- •Device and usage data to keep the platform secure and reliable.
How we use your information
- •Process requests, assign guards, and deliver real-time updates.
- •Improve safety workflows, monitoring, and customer support.
- •Send important account or service notifications.
- •Comply with legal or regulatory requirements where applicable.
Sharing and disclosure
- •We share data only with assigned guards and authorized staff for service fulfillment.
- •Vendors or processors may access limited data to help run the platform.
- •We may disclose information if required by law or to protect user safety.
Data security
- •We use access controls, audit logs, and secure infrastructure to protect data.
- •Only authorized personnel can access sensitive information.
- •No system is 100% secure, but we continuously improve protections.
Retention
- •We retain data as long as needed to provide services and comply with obligations.
- •You may request deletion when legally permissible.
Your choices
- •Update your profile details anytime in your account.
- •Request a copy of your data or ask for corrections.
- •Contact support for deletion or privacy-related questions.
Cookies and analytics
- •We use essential cookies for authentication and session security.
- •Analytics help us understand usage patterns and improve performance.
Contact our privacy team
If you need more information about how your data is handled or want to exercise your privacy rights, email us at privacy@secureescort.com.